TERMS AND CONDITIONS

Products and services are offered by Rikke Kjelgaard Consulting AB, Human ACT, Norregatan 26, 23334 Svedala, Sweden. VAT: SE559077931901.

Contact me at rikke@humanact.se or +46 734 233 750.

 

RIGHTS:

All rights to workshops, courses, events and materials belong to Rikke Kjelgaard Consulting AB. All products are personal and therefore you cannot sell, lend out or give away what you have bought or acquired through a course or in any other way distribute the product without a signed agreement with Rikke Kjelgaard Consulting AB.

 

CANCELLATION OF WORKSHOPS, COURSES, PUBLIC SPEAKS & EVENTS WITH RIKKE KJELGAARD:

Registration for workshops, courses, public speaks and events are legally binding.

Cancellation of registration for workshops, courses, public speaks and events: with less than 3 months to the event we charge 25% of the total amount. With less than 1 month to the event we charge 50% of the total amount. With less than 2 weeks to the event we make no refund. If the invoice has not been paid upon cancellation of your registration we still charge you according to the above mentioned terms. You are welcome to hand over your seat to someone else. If you do so then please contact me so that I know who will be attending instead of you. If you cancel your registration but want to join the next course you can be offered a seat if there are any available seats. You will be charged an additional 1200 SEK to cover the costs of the venue, food and administration.

In case you were offered a bonusproduct when you bought a product or registered for a course you will be charged for the bonus product upon cancellation and refunding of your partial fee. If the price of the bonus product is higher than the amount that is credited then an invoice will be sent for the remaining costs.

 

CANCELLATION OF WORKSHOPS, COURSES, PUBLIC SPEAKS & EVENTS WITH EXTERNAL TRAINERS:

Registration for workshops, courses, public speaks and events are legally binding.

This applies to workshops with Edna Foa, Russ Harris, Kirk Strosahl & Patricia Robinson, Louise Hayes, Poul Gilbert.

If you sign up and cancel your registration you will be charged fully. If your invoice has not been paid upon registration full payment will still be required according to the above terms. You are welcome to hand over your seat to someone else. If you do so then please contact me so that I know who will be attending instead of you.

If you want me to sell your seat this can be done for a fee of 25% of the total amount you registered for if cancellation is before 3 months to the course date. With less than 3 months to the course date we can offer to sell your seat at a 50% fee of the total amount you registered for. With less than 1 month to the event we cannot offer to sell your seat.

If there is a waiting list we can offer the waiting list participants your seat for a fee of 250,- SEK to cover administration.

If you were offered a bonus product upon registration you will not have access to these in case you hand over the sales of your seat to us. If you have already received a bonus product you will be invoiced the equivalent amount of the product upon cancellation.

 

CANCELLATION OF THE 2 YEAR ACT TRAINING PROGRAM: 

Registration for the 2 year ACT training program is legally binding.

With cancellation prior to 12 weeks before this course starts there is an administrative fee of 1500 SEK. Cancellation between 12 and 4 weeks prior to this course is invoiced 25% of the total amount. Cancellation within 4 weeks of the course is invoiced 50% of the total amount. After the course starts the participant is responsible for 100% of the course fee. These terms apply even if the participant was offered partial payment upon registration.

 

CANCELLATION OF SUPERVISION: 

Agreement about times and dates for supervision through e-mail and by appointment are considered binding agreements. With cancellation within 10 work days before a planned supervision the supervised will be charged full price.

 

CANCELLATION:

I have the right to cancel supervision, workshops, courses, public speaks, trainings & events because of sickness, too few registrants or other unforeseen events. If I cancel you can be offered a new date or get a full refund of your fee.

 

RETURNS OF PRODUCTS:

You have 14 days to return a product. If you regret your purchase within 2 weeks then contact me at rikke@humanact.se to get a refund. You are responsible for the costs accompanied with the return shipment of the products. Please note that you can only return products that have not been used.